Deputy Chief Operating Officer

Job summary

Thank you for expressing an interest in the post of Deputy Chief Operating Officer (DCOO) at The Princess Alexandra Hospital NHS Trust. This is a has an amazing opportunity for an aspiring senior operational leader.

In this role you will work with teams across the organisation to ensure that our performance is optimised, and our services are engaged in continuous quality improvement, innovation, and transformation.

We aim to deliver excellent clinical outcomes and a great experience for everyone who uses our services: exceptional healthcare, personally delivered. We treat some of the most difficult medical conditions in an increasingly complex patient population.


Main duties of the job

As our DCOO, you will inspire our people and push the boundaries of innovation and quality of care working in partnership with our colleagues across our Integrated Healthcare System. Your role will be pivotal in delivering the leadership, guidance and developing new models of improving care on our journey to excellence.

Our values are crucial to the developing strength of our culture, and we will be looking for someone who demonstrates a similar depth of value-set. You should have values aligned to providing the highest quality and caring service to both our patients and staff. You will be a part of our culture of inclusivity where everyone feels valued, and our teams are empowered to deliver the best possible patient care.

If you share our commitment to creating a diverse and engaged workforce that welcomes the involvement of service users and local people in all that we do, this role may be right for you.


About us

We are on the verge of a defining moment in PAHT’s history. What lies ahead is a journey of transformation and improvement that will lead us successfully into the future, enabling us to deliver modern, integrated and outstanding care that keeps our growing and ageing population healthier.

Against a backdrop of NHS and system transformation, the relentless pace of scientific, technical and clinical innovation, and our amazing opportunity to build a brand-new hospital, we need a strategy that is big, bold and ambitious.

This is PAHT 2030, our organisational roadmap for the next 10 years. It is designed to inspire and challenge us, to guide and unite us in working smarter and better to achieve our vision.

We have already made great progress, but there is much more to do. Now, more than ever, we need to come together as one team, working with our local, regional and national partners, our patients and our communities to make PAHT the centre of excellence we know it can be.


Job description

Job responsibilities

The Deputy Chief Operating Officer (DCOO) supports the Chief Operating Officer in delivery of the Trusts operational plan, with delegated responsibility for managing delivery of services across the organisation.

Working with Divisional and Corporate teams and the Head of Performance & Planning, the DCOO has day to day oversight of operations and is responsible for ensuring services are fit for purpose and compliant with standards. This includes ensuring that robust operational service planning is in place across the organisation. The DCOO will be expected to work with divisions to ensure services are coordinated and Trust-wide issues resolved, with responsibility to make decisions on whether to escalate issues to COO and other Execs.

The DCOO will work with the COO, wider Executive team, and partners within Hertfordshire and West Essex (HWE) to implement improvement and transformation at Trust and system-levels, ensuring that HWE can realise the opportunities which come from working across the wider health system.


Person Specification



  • Qualified to master’s level or equivalent with significant post qualifying experience and in-depth professional knowledge acquired through experience

Experience/ Knowledge


  • Track record of service delivery, performance improvement and innovation in a complex, acute hospital environment within the NHS or independent healthcare sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


You can apply for this job here


Date Event
Tuesday 23rd August 2022 Closing of Applications