We have an extremely exciting opportunity to join our team as Divisional Director of Nursing for our Medicine Division. Reporting to the Chief of Service & Director of Nursing, this role forms a key part of our Divisional Management team and works closely with clinical, operational and corporate colleagues across the Trust and beyond. As Divisional Director of Nursing, you will provide leadership and support for nurses, support staff and AHP’s within the division, ensuring that patients and staff are safe, cared for and listened to. The successful post holder will act as our divisional lead for complaints and all matters relating to patient experience. They will take lead responsibility for Clinical Governance and Risk Management ensuring processes are in place for monitoring, management and analysis of incidents and will be required to support the Chief Nurse with the delivery of a wider corporate nursing and quality agenda.
Main duties of the job
This role provides an excellent opportunity to develop and progress your career into a Director of Nursing and Deputy Chief Nurse, with support from the current Director of Nursing and Exec to achieve this progression. We are seeking a compassionate, driven and empathetic leader who is partnership led and who has significant leadership experience within the NHS. This is a tough but rewarding role and the successful post holder will need to have strong personal resilience to deal with the day-to-day pressures of leading large and complex services through the busiest time the NHS has ever seen.
Your duties will be completed with passion whilst leading and motivating from the front, promoting the trusts value of compassion, communication, teamwork, respect, professionalism and inclusion; allowing your staff to thrive and deliver outstanding patient care.
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
- Provide clear Nursing / Midwifery / Allied Health Professional leadership to the Division, ensuring that all Nursing / Midwifery / Allied Health Professional staff are appropriately managed and developed and that they are efficient, effective, engaged and motivated.
- Working closely with key members of the divisional team as well as the corporate executive team, the Divisional Director of Nursing / AHPs will be a key lead for the Divisions Patient First Programme ensuring delivery of True North objectives.
- Role model appropriate compassionate leadership behaviours across the Divisions.
- Role model and embed a culture of accountability and also celebration of achievement.
- Work closely with the Chief Nursing Officer and Directors of Nursing to support all Nurses / Midwives / Allied Health Professionals with their continual personal and professional development and the design and delivery of the Nursing, midwifery and AHP Strategy.
- Be responsible for developing the Divisions practices in relation to patient outcomes, development and maintenance of care standards for all patients.
- Lead on the Divisional implementation of national and local quality drivers arising from national enquiries (such as Frances, Keogh, and Berwick).
- Provide management responsibility, leadership and expert advice to Divisional Heads of Nursing, Matrons / Clinical Heads of Service on a variety of clinical issues to ensure clinical, safeguarding and educational standards set by the Trust are implemented and monitored within the Division.
- Be able to represent the Trust on professional Nursing, Midwifery and AHP issues at a regional and national level.
- With the Chief of Service and Divisional Director of Operations, promote a culture that nurtures and promotes effective multi-professional working to deliver quality outcomes and meet performance KPIs.
- Ensure there is a clear culture of clinical supervision and support embedded within the Trust.
- Lead on designated Trust-wide corporate nursing issues based on Divisional responsibilities.
- With the Chief of Service and Divisional Director of Operations, manage an effective Divisional quality governance structure in line with the Trusts quality strategy.
- In collaboration with the Chief of Service, takes responsibility for ensuring that robust and comprehensive quality governance arrangements are in place within the Division, that these link appropriately to corporate arrangements and that the governance agenda is delivered within the Division. This includes addressing CQC standards, risk management, review of critical incidents, identifying and reviewing key clinical and service indicators and audit outcomes and implementing information governance requirements.
- Be the Divisional lead for CQC compliance, preparing the Division to retain the CQC outstanding rating.
- Lead the management of effective serious incidents and complaints investigations and responses, ensuring compliance with nationally determined response time targets and ensuring the cause of the SI/complaint is remedied and learning occurs at Divisional level and reported to the Trusts Governance Team.
- Ensure that ward accreditation is implemented and embedded within the division.
- Ensure that there is a Divisional focus on patient engagement and constantly improving patient experience.
- Be responsible for ensuring that data relating to all aspects of the Divisions clinical activities i.e. patient and staff is of the required level of completeness and accuracy.
- Ensure the highest level of privacy and dignity are maintained throughout the Division for all patients and relatives.
- Ensure that all aspects of performance are appropriately monitored and managed within the Division through an accountability framework.
- Support the Chief of Service and Divisional Director of Operations to lead the monthly performance review in line with the Trusts accountability framework.
- Be responsible for the efficient and effective use of Divisional resources, for the effective management of Nursing / Midwifery / Allied Health Professional clinical budgets, balancing quality services and cost efficiency. Developing income opportunities wherever possible and for ensuring that robust financial management systems are in place to support this, devolving budgetary management as appropriate within the Division.
- Be responsible for regular skill mix review of the Nursing / Midwifery / AHP workforce ensuring the introduction of creative new roles where appropriate and that staff are facilitated to work at the top of their licence.
- Development of clinical policies and service plans in conjunction with the Chief of Service and Clinical Directors / Leads to ensure that the Division achieves compliance with statutory regulations (e.g. EWTD) and to ensure that the Division complies with all trust policies and procedures and to contribute to their formulation as appropriate.
- Manage human resources issues including disciplinary and grievance procedures, pay, bank, locum arrangements, recruitment, retention personal and professional development of all Nursing / Midwifery / AHP staff.
- Escalate issues, concerns or feedback (internal or external) through the Divisional route and to the Chief Operating Officer and Chief Nurse
- Support the development of service improvements across the Division. This will be underpinned by:
- Support the development of the Divisions Nurses / Midwives / Allied Health Professionals
- Ensure that quality improvement and methodology is used and embedded across the teams
- Participate in the development programme through providing training for Nurses / Midwives / Allied Health Professionals
- Support the development of Key Clinical Performance Indicators for each service
- Support the development of a clinical performance structure and processes within each service
- Benchmarking against best practice and national guidelines
Co-ordination of the Division
- Work with the Chief of Service and Divisional Director of Operations in the development and co-ordination of the Division from a Nurses / Midwives / Allied Health Professionals perspective
- Ensure that Nursing / Midwives / Allied Health Professionals practice is audited and demonstrates an improving trend
- Use highly developed leadership and influencing skills with the ability to motivate, inspire and involve individuals from the Division
- Participate in intensive support of challenged services as agreed with the Divisions leadership team and the Managing Director/Chief Operating Officer and Chief Nursing Officer.
- Undertake a coaching role within the organisation to support the clinical leaders and enable the Trust to create a succession plan so that talented clinical staff can be developed and promoted internally
- Promote a culture that proposes effective multi-professional teams working to strengthen quality, improve locally and nationally agreed patient safety measures and enhance patient experience and engagement within the Division
- Ensure that there is a specific commitment to deliver equality and inclusiveness in all aspects of Divisional activity including service provision and recruitment, development and management of staff
- To represent the Trust in liaison with the NHS, the community and other partnership organisations and stakeholders on all professional and patient involvement issues, in order to enhance the reputation of the Trust and receive feedback on service delivery.
- Ability to communicate very sensitive, complex condition related information to patients and their relatives with empathy and with the ability to provide reassurance
- Provision of highly complex service information at Executive and Board level and other meetings and forums
- Ability to engage with and present specialist information to large groups of staff
Patient Care Delivery
- Provision of clinical advice and expertise in area of specialism
- Accountability for patient care in area of specialism; ensuring nursing teams deliver high quality care and safe practice at all times
Other Role-Specific Duties:
- Support the Chief Nurse with the delivery of a wider corporate nursing and quality agenda
- Ensure that the NHS People Strategy is delivered across the Trust providing strategic leadership to support implementation
- The post holder will be expected to participate in the On-call rota for UHSussex
- Registered Nurse/Midwife, 1st Level /1st Level Degree
- Masters level qualification or evidence of post graduate study
- Management qualification or additional short courses or experience to Doctorate level
- A comprehensive / specialist understanding of the safeguarding children and adults processes
- Leadership training
- Management training
- Considerable experience at senior nurse level (e.g. Matron) in an acute Health Care setting Extensive knowledge of complex and acute (staff management/financial management and change management) including sound knowledge of Public involvement. Extensive knowledge of and experience in the operational management of hospital services. Sound understanding of Health Service policy Sound understanding of the National nursing and patient agendas Advanced management / leadership experience of clinical teams Sound understanding of Clinical Governance and Risk Management processes. Clinically credible Sound medical or clinical judgement Ability to convey highly complex and contentious messages Able to lead, motivate and influence individuals both within and external to the organisation To facilitate good working relationships with other colleagues across Trust and Health Economy Able to interpret complex information and take appropriate action and to provide expert advice as a result Demonstrate political judgement and intellectual flexibility Identify and interpret trends taking appropriate action as required
People Management and Development
- Excellent people management skills Understanding of and expectation of invoking disciplinary / capability procedures when necessary Proven experience of providing specialist training and education Experience of developing training packages and education programmes
- Current NMC registration, UK Commitment to improve Patient Care, Standards and Services throughout and the ability to sustain clear focus on achieving demanding goals Proven ability to develop & implement highly specialised programmes of care and care packages Sound understanding of health service policy Sound understanding of the national nursing and patient agenda’s Competent computer skills (Word(TM) & PowerPoint(TM)); Virtual Meeting technology; Email and internet
If you would like a further discussion on the role, in the first instance please contact our executive search partner Finn McNulty at Hunter Healthcare on 07966 006091 or firstname.lastname@example.org
|Sunday 7th May